Only account admins can add or modify payment details.
In Superspace, you can manage the following payment details to keep your billing information accurate and up to date:
Billing address: Update your account’s billing address.
Invoice notes: Specify if adding an invoice note (for example, PO numbers or cost centers) is required when creating a new team.
Account invoices: Add custom notes to account-level overage invoices.
Team invoices: Add custom notes to each team’s overage invoices.
Person of reference: Add a contact for payment-related matters.
Payment methods: Connect credit or debit cards or bank accounts for automatic billing.
Access payment settings
To access payment settings, follow these steps:
Log in to your Superspace account.
Go to Account > Settings > Payment details.
Update billing address
To update your billing address, follow these steps:
In the Account billing section, update your billing address as needed.
Click Save changes.
Add invoice notes
Make invoice notes mandatory
When Invoice notes are enabled, at least one invoice note is required when creating a new team. A team cannot be created without it.
To make invoice notes mandatory, in the Invoice notes section, select Yes.
Add account-level invoice notes
To add account-level invoice notes, follow these steps:
In the Account invoices section, enter a note (for example, PO number, cost center, or internal reference).
Press Enter to add each note.
Repeat as needed.
These notes will appear on your next account-level overage invoice.
Add team-specific invoice notes
To add team-specific invoice notes, follow these steps:
In the Team invoices section, locate the relevant team.
Enter custom overage notes (for example, PO numbers or cost centers).
Press Enter after each note.
These notes will appear on overage invoices for that specific team.
Add a person of reference
To add a person of reference, follow these steps:
In the Person of reference section, enter the payment contact’s name, surname, and email address.
Click Save changes.
Add a payment method
You can add credit or debit cards or bank accounts.
Add a credit or debit card
To add credit or debit card details, follow these steps:
In the Credit or debit cards section, enter your card details or use autofill.
Click Add card.
A temporary $0.50 charge (automatically refunded) might be applied to verify your card at the start of your project.
Your saved cards will appear in the Credit or debit cards section.
Add a bank account
In the Bank accounts section, follow the prompts to connect your account via Plaid.
To disconnect a bank account, contact [email protected].