Only admins can change roles in Superads accounts.
To change a member’s role:
In Superads, select your account at the bottom of the sidebar. This expands the menu.
Go to Settings > Members.
Find the person you want to update. Use the search bar if your team is large.
Select the role selector next to their name.
Choose the new role from the dropdown: guest, user or admin.
The change takes effect immediately, and the person doesn't need to log out or do anything on their end.
Read more
For what each role can access, see Superads user roles.
If someone's role changed unexpectedly, see Fix incorrect guest access in Superads.
Still need help? Chat with us using the icon in the bottom-right corner of your Superads account.