Every person you add to a workspace gets one of three roles: guest, user or admin. Getting this right means your team has the access it needs, and your clients only see what they should.
Permission | Guest | User | Admin |
View reports and boards | ✓ | ✓ | ✓ |
Edit reports, boards and breakdowns | ✗ | ✓ | ✓ |
See other workspaces in the organization | ✗ | ✓ | ✓ |
Request access to other org workspaces | ✗ | ✓ | ✓ |
Invite new members to the workspace | ✗ | ✗ | Admin only |
Change member roles | ✗ | ✗ | Admin only |
Connect and manage ad accounts | ✗ | ✓ | ✓ |
Manage subscription and billing | ✗ | ✗ | Admin only |
Access organization settings | ✗ | ✗ | Admin only |
Guest
Guests get read-only access. They can view reports and boards but can't make changes, and they can't see other workspaces in your organization. That makes the guest role a good fit for clients or other external stakeholders who should only see their own data.
User
Users can view and edit reports, boards and custom breakdowns. They can also see the other workspaces in your organization, though they can only open the ones they've been given access to. This is the right role for most of your team.
Admin
Admins have full control of the workspace and the organization. Along with everything a user can do, admins can invite and remove members, change roles, connect ad accounts and manage the subscription. Reserve this role for people who should have full control over the account.
For most agencies, admins are your internal leads, users are your team members and guests are your clients.
Next steps
To add someone to your workspace, see Invite team members to Superads.
To update someone's access level, see Change a member's role in Superads.
To give a client access without adding them as a member, see Share Superads reports with a client.
Still need help? Chat with us using the icon in the bottom-right corner of your Superads account.